I know we have all seen the fun 'Insufficient Memory' errors with Illustrator especially on Windows. The users computer is roughly as follows: Xeon processor 32 GB Ram 512 SSD Hard Drive Windows 7 Pro (64 bit) Illustrator CC 2015 (updated) The file is a JPG file and will be really big. We do wall graphics so this will be 146' wide x 96' tall image at 150 DPI (Half scale for test print). The file is only 250 MB we have opened larger for sure. I had the user save JPG file as a TIFF hoping that uncompressing the file might get me past the memory error, which it did but now the Illustrator document is unreadable likely because of the TIFF format. Now we will likely have to do something before I see any answers here but we run into similar problems quite frequently. These larger graphics are new to us so looking for advice and help on handling these larger image files. ![]() Aug 10, 2016 - I know we have all seen the fun 'Insufficient Memory' errors with Illustrator especially on Windows. Data Storage & Backup Reviews. We do wall graphics so this will be 146' wide x 96' tall image at 150 DPI (Half scale for test print). Test that theory and find ways to fix all the non MAC software issues. Torbsie wrote: Adam Gadoury wrote: Is Anti-aliasing disabled? I am not the end user, but simply an IDIOT who happens to know a slight bit more about the grey boxes under the desk than other coworkers so keep that in mind. I know what Anti-aliasing does with smoothing the edges of objects. However before I ask a graphics professional to turn off this setting will there be any negative affects for other parts of his job if/when we turn this off?I read a few places that disabling this option has helped with the memory issues. As far as what side affects it will create, really it depends on how intricate the images are, and if they are currently using the function or not (IE smoothing all the edges to create blended edges instead of clean lines.) It also depends on the size of said artwork. I'm not sure if it is an option on the Windows version or not but I know on a Mac we have to disable the Animated zoom and GPU performance options. Another thought, you didn't mention the type of video card that is on these PCs, I'm assuming they aren't using on-board video correct? What is the memory on the video card? Also do you have the latest video drivers installed. I was a graphics professional in another life. Back then (about 10 years ago), we NEVER used JPEG as the final file format for print work. I'm pretty sure the resolution (PPI/DPI) of the JPEG format is a fixed at 72 DPI so that may be part of the issue since you are asking Illustrator to spit out 150 DPI. The memory problem may be with your graphic cards. Because of the compression that is part of the format, there is a lot more overhead involved with slinging around really large JPEG's. I know artists are sensitive, especially when under deadline pressure and low on coffee supplies but you should gently suggest using a different raster file format such as TIFF, PSD or even PDF as others have suggested. Wow thanks group!
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